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Facilitating Work in the New Normal: An Assessment of Local Public Employment Facilitation Services and Mechanisms in the Philippines


The study looked into how providers of local public employment facilitation services have attuned themselves to the new normal and ensured that the services and mechanisms they implement remained to be accessible, responsive, and unhampered in light of the COVID-19 pandemic. As a result of the study, it was found out that the implementation of some employment facilitation services and mechanisms were momentarily interrupted due to movement restrictions imposed as a response to prevent the community transmission of the virus, and that implementers had to change their overall strategy in terms of service targets and mode of service delivery to ensure service access. While, in general, services remain to be accessible, there are still some challenges and issues faced by implementers as the pandemic continue to persist, including, among others, lack of employment opportunities, employment recovery, and barriers to fully operate digitally.

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