Philippine Standard time

Allocation of Electronic Toll Collection Lanes at Toll Plazas Considering Social Optimization of Service Times and Delay


Electronic Toll Collection systems are expected to greatly reduce service times at toll plaza by reducing transaction times compared to manual toll collection. On one hand, the level that tollway users have equipped their vehicles with the necessary devices for ETC is changing. Marketing efforts are being directed at increasing usage of the E-PASS (ETC ID device for the South Luzon Expressway) to raise usage from the current 24% of traffic volume. Using queuing analysis, this study shows that service type allocations do affect the level of delay in toll plazas. This study demonstrated that it is possible to choose a service type allocation regime that will respond best to a given demand scenario (volume and percentage of E-PASS usage). By choosing the appropriate allocation of service types (manual or E-PASS) among available lanes for a toll plaza, the plaza service capacity can be maximized and delays minimized.

Citations

This publication has been cited time(s).