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Publication Detail
USAID 1999-03: Information and Communications Services for Micro and Small Enterprises in the Philippines: A Synthesis Paper

Key findings of the study on the future of information and communication technologies (ICTs) based business services to micro and small enterprises (MSEs) are: * MSEs will continue to demand basic telecommunications services through common service facilities. Finding the right mix of features is key to satisfying and building MSE demand for these services * telecommunications services (internet, fax, cellular, HFradio, email, web, telecentres) facilitate business transactions. However, high end ICT services are used more for business development and do not fit well with transactional services when combined into a single business service model * the private sector is generally successful in meeting the need for telecommunications services from MSEs. However, competitive pressures between providers may result in lower coverage in lower-income, less densely populated areas. Donors could experiment with lower cost business models that would be more viable in these areas * internet-based information services fit well with other business development services because they help MSEs grow their businesses * donors are needed to support experiments in the provision of market-oriented, internet-based information services targeted toward MSEs

PinoyME Foundation
Authors Keywords
Miehlbradt, Alexandra Overy; information and communications technology (ICT); micro and small enterprise (MSE);
Download PDF Number of Downloads
Published in 1999 and available in the USAID - Microenterprise Best Practices Project or Downloaded 412 times since November 25, 2011
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