Addresses key issues that microfinance institutions must now consider
* Governance: discusses effective governance practices for microfinance institutions, lessons learned from Profund, and the institutional crisis faced by Coposol/Finansol
* "Best practices": covers client desertion, developing effective information systems, group lending in competitive markets, monitoring desertion, and new product development
* Accessing capital markets: explores issues of developing a rating agency for the microfinance industry, and regulation and supervision within the industry
Several case studies, such as performance standards in the Philippines, EDPYMEs in Peru, and Non-Bank Financial Institutions in Ghana are included. (adapted from author)
