Regulatory Impact Assessment Adoption Determinants: A Diagnostic Framework
Exploring Responses to the Employment Impact of Excise Tax Reform: The Case of the Philippine Tobacco Industry
Mapping Out Employment Opportunities in the Cultural Heritage Sector A Strategic Framework
Enhancing Decent Work Outcomes in Small-Scale Gold Mining

PIDS WB 2021-0904
Annual Public Policy Conference Webinar 3: Green And Inclusive Recovery
PIDS WB 2021-0903
Annual Public Policy Conference Webinar 2: Ethical Business
PIDS WB 2021-0902
Opening Program and Annual Public Policy Conference Webinar 1: Resetting Capitalism
PIDS WB 2021-0901
19th Development Policy Research Month Kick-Off Forum
Publication Detail
Chemonics 2006-01: Catching the Technology Wave: Mobile Phone Banking and Text-a-Payment in the Philippines

This paper provides an overview of the Rural Bankers Association of the Philippines Microenterprise Access to Banking Services (RBAP-MABS) program in the Philippines. It discusses the developments of mobile commerce in the country. The paper describes two major mobile commerce service providers: * Globe telecom; * SMART communication. It explains the text-a-payment and mobile banking applications for microfinance, and lists the roles and responsibilities of the following partners: * Globe telecom; * RBAP and MABS; * BSP (Central Bank); * Rural banks. The paper elucidates the potential impact of mobile phone banking, stating that it: * Provides a wide range of services including remittances; * Improves operational efficiency; * Increases client loyalty; * Reduces costs, and enables banks to offer lower interest rates and service charges to the clients; * Is convenient, easy and fast for the clients. It highlights the challenges for success of mobile phone banking including: * Building the ecosystem of retailers, clients and outlets; * Encouraging public use of mobile phone banking. The paper concludes by stating that technology can be replicated in other countries provided: * Existence of large number of cell phone users familiar with text messaging; * Readiness of rural banks to try something new and innovate; * Willingness of the Central Bank to support innovation in the banking industry; * Existence of the ecosystem including merchants, clients and outlets.

PinoyME Foundation
Authors Keywords
Owens, John V.; Bantug-Herrera, Anna; microfinance; financial services; E-money; mobile banking;
Download PDF Number of Downloads
Published in 2005 and available in the Chemonics or Downloaded 334 times since November 25, 2011
Please let us know your reason for downloading this publication. May we also ask you to provide additional information that will help us serve you better? Rest assured that your answers will not be shared with any outside parties. It will take you only two minutes to complete the survey. Thank you.

To use as reference:
If others, (Please specify):
Name: (optional)
Email: (required, but will not display)
If Prefer to self-describe, please specify:
Level of Education:
If employed either part-time or full-time, name of office:
If others, (Please specify):
Would you like to receive the SERP-P UPDATES e-newsletter? Yes No
Use the space below if you have any comment about this publication or SERP-P knowledge resources in general.