Factors such as globalization and the Asian economic crisis have brought about changes in work and employment in Philippine tourism organizations. With the underlying philosophy that a competitive advantage can be achieved more readily in organizations that are able to assess and adapt to their changing environment, the task now is to determine the scope and intensity of such changes and address new challenges brought about by these.
This study aims to identify how tourism related establishments can maintain their competitive advantage through HRD strategies and interventions in the light of changes in work and employment patterns. Recommendations as to how management, labor and government can deal with the situation are advanced. In particular, policies and programs recommended are made with due consideration of the unique characteristics of service organizations in the tourism sector.
