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Publication Detail
NWRB 2005-04: Performance Improvement and Benchmarking of Small Towns' Water Utitlities Project (2005)

he project aimed to improve performance of small towns' water utilities, sector transparency and accounatability and improve capacity of participating utilities and institutional partners (DILG, NWRB, LWUA and PAWD) The Study introduced performance benchmarking as an entry point for improving utility performance through a pilot study of 20 small water utilities.

National Water Resource Board
Authors Keywords
National Water Resource Board; water services; water supply; water provision; water resource management; water institutions;
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Published in 2005 and available in the NWRB or NO PDF AVAILABLE Downloaded 0 times since November 25, 2011
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